Privacy Policy

Jasons Trade , we are committed to protecting your privacy during your visits to Jasons Trade websites and recognize our responsibility to keep the information you provide to us confidential at all times. We protect your personal information on the Internet to an equivalent high standard to that you experience through any other channels in which we may interact with you, such as in-person meetings, home visits, or over the telephone.

Cookies

A ‘cookie’ is information that a website stores on your computer so that it can remember something about you at a later time. Cookies are commonly used on the Internet and do not harm your system. The cookies used on Jasons Trade websites do not include any information that others could read and understand about you, such as your name or contact details. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can set your web browser (Microsoft Edge, Google Chrome, Safari, or other browsers) to notify you of cookie placement requests or decline cookies completely. You can delete the files that contain cookies – those files are stored as part of your Internet browser.

Enquiry Information

When you apply for a product or service on the Jasons Trade website, you will be asked for personal information that is needed to process your application. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• Our representatives will follow up your specific request, either by e-mail, phone or mail, as part of our customer care procedures.
• We may periodically send targeted and relevant promotional information about products you have specifically enquired about, including special offers or other information which may help you achieve your home goals, using the contact details you provided.

You have the right to request that no further marketing information is sent to you, and we will always provide a clear option to do this on every communication.

For Your Protection:

• We will not hold more information about you than is required for the purposes for which it is being processed.
• Your information will not be held for longer than two years if you have enquired only.
• If you are a customer who has made a purchase from Jasons Trade, we may hold your customer data for the lifetime of the warranty on your purchase.
• We take all reasonable measures to ensure that any information about you is accurate and kept up to date, and we process your information in accordance with your rights under the General Data Protection Regulation (GDPR) 2018.

Other Websites

We do not have any control over the websites of any other company outside Jasons Trade. If you click on a link on our site that takes you to another website, we cannot be held responsible for your privacy when you are on that website.

Your Individual Rights

Under the General Data Protection Regulation (GDPR) 2018, you are entitled at any time to:

• Be informed about the processing of your personal data.
• Rectification if your personal data is inaccurate or incomplete.
• Access to your personal data and supplementary information.
• Have your personal data deleted or removed on request where there is no compelling reason for Jasons Trade to continue to process it.
• Restrict processing of your personal data.
• Data portability of your personal data for your own purposes.
• Object to the processing of your personal data for direct marketing, scientific research, or statistical purposes.

For more information regarding your personal data protection rights, please visit https://ico.org.uk/for-the-public/.

Your Right to Lodge a Complaint

If you have any questions about the data we hold, or wish to lodge a complaint, please contact us in writing at:

Exclusion of Liability

We exclude any warranties, undertakings or representations to the full extent permitted under applicable law that the website or its content is accurate or available. Access to and use of this website is at the user’s own risk. We are not liable for losses arising from changes to this website’s content or from any third-party links provided.

Copyright

© Jasons Trade All rights reserved. Reproduction in any form without our prior written consent is prohibited. The trademarks, logos, and service marks displayed on this website are the property of Jasons Trade Limited or respective third parties.

Governing Law

The terms and conditions of use of this website are governed by the laws of England and Wales.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Please check back regularly for any updates.

Telephone Calls

Calls may be recorded for training and/or monitoring purposes.

Internet Communications

We reserve the right to monitor all web and email traffic for security purposes.